Those first three are "enterprise" or B2B applications, where the person buying the software is almost never one of the people actually using the software. This disconnect means that the person making the buying decision cannot meaningfully judge the quality of any given piece of software they are evaluating beyond a surface level (where slick demos can paper over huge quality issues) since they do not know how it is actually used or what problems the actual users regularly encounter.
What about caring and being depressed because quality comes from systems rather than (just) individuals?