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points

by saagarjha8 hours ago |

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by bee_rider8 hours ago|

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Yeah, the two steps:

* going into some internal directory and running a script based on the name

* deleting a bunch of directories

Seem like pretty bad ideas. Especially for software provided by a hardware vendor, which is probably a little clunky and inherently touches deep stuff.

But not including a removal script seems like bad form.

Edit: On the other hand, I don’t actually know for certain that the tool doesn’t have an uninstall script. Just, that the author didn’t find it. This seems worth noting because the author really wasn’t giving them the benefit of the doubt on anything, see all of the irrelevant complaints about animations.

by rmunn7 hours ago|

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I mean, there clearly was an uninstall script. It was in the app's Contents/Resources file, and it was called CleanupMagician_Admin_Mac.sh. Which means there was some intended way to trigger running it. Perhaps Samsung's instructions or their menu system weren't clear and they managed to hide it from him. But there most definitely was an uninstall script, and if he had managed to find the intended button in the interface, it would have asked for admin permissions and then done all the cleanup for him. The very cleanup that he complained about having to do by hand.

by bee_rider2 hours ago|

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I think you are probably right. Although, with a name like that it could be some post-install cleanup of temporary files (which would explain why it was doing chown, rather than rm, although there are certainly other options!).

by kvuj7 hours ago|

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> I feel like the complaints here are…not really Samsung's fault?

I don't know man, the last time I uninstalled an app on macOS, all I had to do was drag it to the trash. If you find this procedure sane, then I don't know what to tell you.

Samsung is responsible of how users interact with their app, including its install and removal.

by dawnerd6 hours ago|

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And you probably have a lot of files still from removed apps. There’s a reason there’s a few app uninstaller / cleaner utils

by wpm3 hours ago|

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Yeah but I don't actually care if some orphaned cache or config file gets left behind if it doesn't take up GBs of space.

Clearing the package receipt database of stuff you want to uninstall is fucking neurotic, I'm sorry, but it just is.

by rmunn7 hours ago|

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It's a .sh script, so he could have read it before running it. And when he saw "chown: Operation not permitted", he could have realized that the word Admin in the script was a clue that it needed, well, admin-level privileges, and he should try running it with sudo (after reading it first, naturally). I'm with you, I feel like this is someone who caused himself a lot of self-inflicted pain.

I mean, if he had read the script before deleting it (that's the third time I've mentioned reading the script, do you think I'm dropping enough hints?), he might have found a handy list of ... ALL THE FILES HE WAS LOOKING FOR. You know, all the 18 or so locations that he had to find by hand.

But nope, he didn't ... yes, I'm going to say it for the fourth time ... READ THE SCRIPT.

by bobbob19215 hours ago|

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And what about for users that either can’t find this uninstall script or wouldn’t know how to read it or what the contents mean? While I think you do have a point, we also can’t assume that the uninstall script really would’ve removed all traces.

by rabf4 hours ago|

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Those users have never heard of the word `uninstall` nor have any comprehension of what it would do. They will after a time, just buy a new computer because the old one is full up.

by 4 hours ago|

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deleted

by charcircuit5 hours ago|

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Also it doesn't take 18 steps to uninstall. The steps provided are the steps he took stumbling around trying to remove every trace of it, but it is in no way the optimal method.

by GandalfHN1 hours ago|

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