> Power users aren't just annoying edge cases, they're signal.

You got that right; in this case they are signalling that AI token providers are not going to be able to run at a profit anytime soon.

Not sure if that helps or hurts your argument, though.

> Power users aren't just annoying edge cases, they're signal.

Not all power users. Some re-invent the wheel and/or do things inefficiently, and in most cases there's no business incentive to adapt the service to fit the usage patterns of those users, or of other users that deviate from the norm in regards to resource usage.

They build based on how _people_ use AI.

Sorry to tell you but generally any company's "story" is all marketing and PR, if it interferes with their making money, which it does in this case, that company will not hesitate to leave it behind.

Oh the billion bollar vc backed pre ipo companys story was this? Omg and they somehow are not delivering up to your standards? Damn they better get their act together lest people like you will whine on twitter about them losing their way