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Having signed up for the New York Times recently, they're surprisingly hostile towards new customers:

- Autoplaying videos on the front page with no pause button. I expect video from CNN, but not a newspaper. That's not what I'm there for.

- They send you many "introductory" emails with no way to unsubscribe.

I mostly gave up on the front page, but it's marginally useful for reading the occasional article linked to from elsewhere.

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I recently signed up for a membership (you can now supposedly cancel without making a phone call; WaPo has officially died in darkness) and this has been driving me mad, too.

If I'm paying for your service, you should not be degrading my experience using UX anti-patterns in any way, for any reason.

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Also they only have dark mode in the app, even though the app is (or was) clearly not native anyway.
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An HN post from last month discussed some of this: https://news.ycombinator.com/item?id=47390945

NYT is one of the worst offenders.

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NYT occasionally uses fancy interactive articles. They have games, and other things that are better on the app. The NYT app is actually very good
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For games I agree that an app makes sense (though I think at least the games I used to play were in a separate nyt games app). For interactive articles, I've not seen anything I couldn't use fine in my browser, but in theory I wouldn't mind covering up the interactive part with a "Open in the app for a better experience" button (similar to what YouTube does on the video portion of the page). Where I encounter this though is in standard, text-heavy articles that maybe include a photo or two.

I assume the reason they are pushing me to the app is that it benefits them not me (longer dwell times, maybe easier tracking for behavior/ads), and that is precisely why I want to stay in the browser. Covering up a good portion of the article and preventing me from scrolling until I click the tiny link to decline is hostile and is the only thing degrading the experience on the website for most articles I read.

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Every time I end up trying an app for things like this, I end up missing tabs.
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There is no reason they can’t have a native tab navigator. It kills me that Google maps app doesn’t have tabs.
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