It's infuriating. I have literally tried all of their paid products in various forms (they are expensive but the value is clearly there if you're a business). If only they invested as much in making them actually good as they did in preventing you from using extensions or other tools to implement the features they can't or won't, I'm sure they'd get a lot more business.
Wow. I guess it's been a few years since I've used SeatGeek but this is news to me. Stuff like this and MSG's facial scanning regime (I'm sure the venues are all doing it to differing extents) make me not even want to bother with big concerts. Club shows are almost always a better time, anyways.
But this may be on purpose by Bank of America.