And as I have just explained in that other comment, they did not ask for a verification code when I bought the ticket. They also did not ask for one when I tested that I could pull up the ticket after I installed their app. They only did so shortly before the show.

Perhaps somewhere deep in the terms of service that approximately zero customers have ever read, it says "Use of this ticket is contingent upon having immediate access to the email address associated with your account." Regardless, it seems unreasonable for them to expect that every user will have connectivity. If that is a requirement, they should state it more clearly.

>I saw your other comment, and that was your fault for not having access to your own e-mail account.

That's the point, though - we shouldn't need always-on, 24/7-access to email for everything always and forever. You're just victim-blaming at this point.

>Sorry but you've made that up. That's not a thing.

I have a very fun and exciting story about being locked out of my Google Wallet account for that very thing while on vacation. My primary Google account is still banned from performing any monetary transactions as a result, 10+ years later.