When a company makes it impossible to correct their stupidity, it's a malicious act. The behavior speaks loud and clear: "We don't care what damage we do to developers or users. And we don't want to hear about it."
It was probably true at some point, then malicious people learned how to fake stupidity and they outnumber actual stupid people, and they learned how to recruit stupid people to their causes.
It's a decent rule for when one of your close friends breaks your favorite mug. Not so much for complete strangers, not to mention faceless mega-corporations, making choices to fuck you over.