> It would be great if there was a webpage with clear instructions on how to do this, maybe fill out a few questions and get a printable pdf you can mail, or at least telling you how to file an online complaint. Making complaints very low friction will lead to more of those and perhaps more attention to the issue.

This is a great idea, we definitively should make this happen! If people are curious on collaborating on something, reach out, email in profile (English or Spanish emails welcome!).