But I would like to agree with what you said with respect to SaaS spending coming under scrutiny. Our technical experts are becoming aware that we spend 5 or 6-figure sums on software with barely any users that we can clone with a coding agent in an afternoon. Eventually management will find out too and we’re going to cut a lot of dead weight.
And how do you put liability on an LLM agent? I outsource to SaaS and consultants because 1) they're good at what they do, and 2) if they do it wrong I can sue them, escalate, berate them in social media, etc. and get things fixed; the AI pulls from so many places who is responsible? How do I validate that?
I blackbox that I can't audit is a lot of risk compared to expensive consultants with shortcomings.
A modern pharmaceutical manufacturing plant costs two-billion dollars just to build, and that doesn't include developing a drug to actually manufacture there, or a distribution network to sell what you make inside it.