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Are you talking about the "engineer talked to a customer and now both are mad at each other" trope?

While I have seen this happening it usually has nothing to do with engineers and more with that fact that talking to customers and identifying requirements is a task that requires respect and practice to become good at. Procentually I've seen more junior MBAs alienate customers than I have engineers seen do it.

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Please tell more.

I have the same impression. But that is where it is going - roles merging and being able to do the full spectrum will be valuable.

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Nothing much to tell. About 10 years ago on another job, I wanted more context in what I was building, so I suggested shadowing a user so I could see what they actually did, what value the software provided, and where the pain points were. A business analyst attached to my team became somewhat upset because she felt that impinged on her job. So there went that idea.
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How do you know?
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