My recent frustration is with Powerpoint Designer suggestions. Who asked for this? The suggestions don't make sense or look good. And then microsoft provides a helpful tip to not pop open suggestions till the next time powerpoint is opened

This is why I don't believe in AI.

Every time I open Google it shuffles the images/videos/shopping/maps tabs randomly. There is no UI research on the universe that would say this is a good thing. It has been happening for years.

Does anyone seriously want me to believe a company that thinks that that is a good idea can make AI work?

Google trends now has less features than it used to have. Search Console changes routinely, somehow never gets any actual new features. I think the funniest past was introducing an AI chatbot in Search Console that isn't able to answer most users' number 1 query: "how can I make my website get more clicks?"

I actually believe if you make an AI chatbot just to tell users how to use your app, you're admitting you have no idea how to make the app usable. If the app was intuitive, by definition, nobody would need a chatbot. If the documentation was easy to read, nobody would need a chatbot. If the search results actually worked, nobody would need AI overview (which, by the day, I feel has been becoming slower and slower to load every day)

On Whatsapp, I remember struggling to search for my contacts because where I expected a search box was replaced with Meta's AI text box. The funniest thing is that I remember someone who isn't good with computers telling me they asked the Whatsapp AI how to delete files in their smartphone that was full. Now this "AI" has probably become IT support for countless of its less tech savvy users, probably giving them completely wrong information sometimes.

All of this AI integration feels so offensive because every software you'll ever use always has a huge list of features that users would want and have wanted for years, and what is getting added first is some shoddy AI nobody asked for. People are seeing AI integration get top priority in spite of zero demand while their own issues with the software remain ignored. It's going to make people lose trust in software.