Or they're selling their product to a market where the purchaser doesn't understand how much they would need to pay if they were paying by the gigabyte (or even how to check how much they would need). Telling those people they don't need to worry about that "detail" is a key selling point. Backblaze has a product for people who understand the limitations of their consumer product and don't find them acceptable: B2, which is priced by the gigabyte.
reply>doesn't understand how much they would need to pay...how to check how much they would need...
reply...even nearly any frame of reference for anything storage related, much less gigabytes
The solution to this is so simple that it would blow your mind. In regulated industries in the U.S. there is a law called "Know Your Customer" (KYC). If businesses actually made an effort to know their customers, they would not have any issues at all.
replyThe real issue is that everyone scrambles to make a sale, and nobody stops to determine if they should actually make that sale. Funny enough, I blame all of this on marketing and sales.