As such, even if they can contract it such that they are not legally responsible for such use, they are very much knowingly facilitating it. If this was physical goods, rather than data, they would probably been as responsible as their customers.
This is the same situation as a web hosting provider: if it is communicated to them that one of their customers uses their service to host illegal content, then it becomes the web hosting provider's responsibility to remove that content.
Reasonable technical feasibility for the service provider is key here, but it can be argued since the data can apparently be shared in ways that identify OP.
Probably not how the law currently works (don't know, not a lawyer), but I guess it should, as otherwise it allows creating a platform that shares abusively retained data without any reasonable recourse for the subjects of this data to remove the data from the platform.