It's easy to develop a disconnect with the level that average users operate at when understanding computers deeply is part of the job. I've definitely developed it myself to some extent, but I have occasional moments where my perspective is getting grounded again.
> We know how to do a lot of things, how to automate etc.
You need to know these things if you want to use AI effectively. It's way too dumb otherwise, in fact it's dumb enough to be quite dangerous.