Basically England Circa 1851, plus democracy.
And because it was all put together more or less accidentally, it can all fall apart. So worrying about that and trying to do something about it is like discovering that under the deck of the ship are engine rooms, rudders, riveted steel plates and navigation maps.
Its not a slight on your friend, but one would expect him to have a mental model of a rudder, even if he does not know about the impact of cavitation.
More Black pills flying around are just an indication that the rudder is hanging off or the rivets are leaking a bit. It can be fixed, as long as no one tells the passengers the ship is actually flat or the engine room is how elites maintain power.
A mix of political scientists, politicians, investors, entrepreneurs, lawyers, judges, scientists, technologists, and economists have tried to mold society to their own theoretical vision for at least 150+ years. Society then reacts to that in both good and bad ways. This distorts the vision, as society changes it to its concerns. And the cycle repeats.
I think of Karl Polyani's The Great Transformation has a great way of looking at the attempts to force "market society" on England in the 1700 and 1800s, and the reaction that all societies exhibit in the face of unconstrained technological or economic change. Both the imposition of change and reaction to it can be violent, it's hard to predict. We've had such a relatively steady state since WW2 in the developed nations that we're not used to this cycle.