Not sure it's ever good to assume this beforehand though. Most things are negotiable, if you know how to negotiate right.
When you’re faced with convincing someone of $TruthA or $FactA and one of those two collides with a persons worldview, makes them uncomfortable, or causes them pain. Sometimes that truth or fact will be thrown out because of its ramifications.
For example, if we’re in Iowa, and you prove to me that plastic straws don’t kill turtles.. but as a kid my first trip to the ocean resulted in seeing a dead turtle die to a straw. It’s going to be very difficult for me to believe otherwise.
My statement about a person not accepting something because they won’t want too… is less about them.. and more about the person trying to argue/explain/etc.
It’s important to identify when a topic won’t be accepted by an individual and to move on. It’s something I’ve struggled with in life. If you don’t identify it, you can risk overstaying your welcome. Which can lead to losing a trusted advisor status. It’s far better to keep the trusted advisor status and tackle the issue another time.
I usually have very strong opinions but try to hold on to them very loosely. It happened that I was convinced with evidence that I am right and refused to accept any alternative until new evidence slapped me in the face. At that point knowledge and discussion made me accept something I had previously thought preposterous, sometimes to the point of outright dismissing any conversation, this is how preposterous the proposition sounded at first sight.
What I want to say is that if you don’t know your audience, if you don’t know for sure your attempts are fruitless, it’s always worth a shot to use your knowledge in a discussion and let the other party digest that and see if it that moves the needle.
If you can guarantuee me this will not be abused in every situation ever and/or come back to haunt me, i will gladly always give up as much time as i can to actually listen. :)
If it was guaranteed that it will not be abused or that I would regret it, it would not _be_ vulnerable. Just like its not bravery if I am not afraid or I am assured of my safety. Such a paradox. Being vulnerable for me is acknowledging that it might have an increased probability of a more negative outcome, but still trying to be vulnerable because of the huge connection unlocks that (often) occur in my experience.
On balance intellectually i am coming to see the expected value from being vulnerable in communications is high, but my little lizard brain keeps saying to me "what if you get hurt though" and being closed off haha. its an exercise to shut it up.
If your range of outcomes is [He'll do things my way, There'll be a scene and a strained relationship] then sometimes there'll be a scene and a strained relationship. If the range of outcomes is [we do things my way and he hates it, we do things his way and I hate it] then that's at least softer on the relationship. If you're lucky maybe you don't even care and you can just live with some parts of the work being bad.
One of those awkward things is that being good at negotiating means that other people are more likely to get what they want. It is actually a bit counter-intuitive.
I am biased in this answer on vulnerability, and I know it. I’ve lived a full life. I’ve nearly died multiple times, one instance was on my knees with a SWAT Team standing behind me with rifles pointed at back.
When you’ve lived through such events your risk calculus changes. Things that seemed terrible like being fired or laid off, tend to feel not as insurmountable or scary.
I say this to outline my bias, but also add evidence to my view on vulnerability. I’ve seen both sides, and while being concerned about abuse when vulnerable is a concern that should be seriously considered.. often people who are forced to make that decision miss the other part. The audience.
Vulnerability will almost always grant you the favor of the audience. If you work a job with half decent people, being vulnerable and abused when exposed will cause leadership to side with you. In my experience, most people are decent and want to cause the least harm to others in personal and intimate settings. So being vulnerable is almost always a win, even if it’s not the win you want.
And the place/scenario in which you’re purposefully vulnerable results in abuse/neglect without recourse for action… well.. then unfortunately you’ll know that situation is untenable and unlikely to change. So you can react accordingly.
I will admit that sometimes the circle of influence seems bigger than expected though.
Thank you.
> When in actuality, they should [...] finding a way to solve the pain points
Honest question, how do I 'absorb someones pain'? And how do I transition from that into eventually formulating the feature/ticket?
if it's not two ways, stop trying, stand up and leave.
Eventually, when someone would ask me to engage in debate I would start by saying, "Is there anything you can think of that I could say that would possible make you lose your faith or decide I was right?"
The answer to this question was always "no, it is impossible for me to lose my faith". My next question was always "then what would be the point of debating?"
This was also never productive. But it was efficient.
Your assumptions are also very wrong, my psyche could kill you, I simply know what I want on my side and you on your side, we have to meet somewhere in the middle, otherwise it's not listening, it's abuse.
If you don't stand up for yourself, nobody will.
Your view is US centric, I live in Europe, we have rights, we can't be fired for having opinions. We don't work 10 hours a day, we have rights.
You have this strange stance where employees are slaves, living in a one man dictatorship.
We are not.
This just sounds nuts to me, not being able to have the right for sick days/leave when your mentally unwell...
It's also counter-productive, people that are unwell won't be very efficient. Happy and healthy people work better.
You have now described the value of product design (no matter if the person doing this is labeled PM, UX, Product design, or whatever)
This claim is demonstrably untrue.
Do you believe that a written argument cannot be convincing? Or do you believe that when you read a written argument, your beliefs can somehow be transmitted back to the author, even if the author is long dead, and be convincing in that author’s mind?