For reference, look at how Disney got hacked. One employee downloaded compromised software on a personal computer. One thing led to another and boom. IT in many companies are much more incompetent than you think. I have seen that first hand.
One for which the Context.ai employee needs to have their arse booted up and down the car park for.
You can blame individuals, but security is a property of the system.
Heck, not giving the person Admin privileges would have sufficed to prevent this. Or better hiring preventing people who install Roblox cheats on work devices...
There is no excuse and no fine line here. Even outside them boasting about SOC 2 Type II, this would be embarrassing for an SME not in the tech sector.
Do you want to let any applicant be screened by the security team?
If specific to my hiring comment, was meant a bit facetious, though I will point out this line in their "compliance" report by "auditor" Delve:
> The organization carries out background and/or reference checks on all new employees and contractors prior to joining in accordance with relevant laws, regulations and ethics. Management utilizes a pre-hire checklist to ensure the hiring manager has assessed the qualification of candidates to confirm they can perform the necessary job requirements.
Maybe those pre-hire checklists should include a question like "Are you a massive idiot, who'd install a game on their work computer, then on top of that be the type of idiot who likes to cheat, then on top of that be the type of idiot to install cheats on your work computer?", maybe that'd prevent this in the future. Or again, just don't give everyone Admin privileges...