Individual users barely matter. That's probably also the same group that decides to switch to Codex/Kimi/[whatever the hottest agent on any given day] on a whim, which Anthropic doesn't necessarily want to do business with.
Individuals are the ones that push for new tools at work though.
Source: what I witnessed at my company
If Anthropic is intent on losing the goodwill of the devs, they might not be happy with the consequences. Their product is quite commoditized at this point – the latest GPT, Gemini or GLM is just as good for most enterprise tasks.