This is a horrendously bad-faith take. You know full well it’s *not* just a one-off $200 issue: they treat customers like this at scale.

Don’t pretend this is an isolated matter, or that CS/billing is the only arena where Anthropic has such systemic issues.

I don’t know you, but your response honestly reads like it’s coming from someone wrestling with their own moral compromises. If so, please take a good hard look in the mirror. (E: yep — https://news.ycombinator.com/item?id=47953576)

> Instead you would have an equally powerful company with no moral compass whatsoever.

given the information we have, this describes the current state.