Yep. And ironically, the most complex software I use - IntelliJ and davinci resolve - don’t have any onboarding at all. They’re great! The makers of resolve have some excellent video tutorials on their website and a manual that is many hundreds of pages long. But it’s up to you to search that stuff out.
replyYeah instead of making some crappy onboarding tour, the time is better spent improving usability/discoverability of features.
replySo many programs still don't have a feature where yoy can just search for the menu option you need rather than going through 10 menus.
agree with your points, but damn, resolve has some strange UI patterns / key combos etc compared to other software i've used.
replymaybe if you're a video editor coming from years within the field, the metaphors make sense? for me, having mostly done audio stuff, it was a bit of a journey.
i dont think an onboarding thing would be the solution, though
Well, exactly. How are the KPIs on the new feature they shipped going to meet target unless they add a user nudge toward desirable behavior?
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