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In science N=1 is statistically insignificant. In business it might mean that you have a product.
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It’s the annoying thing about AI. If it works, the AI is magic. If it doesn’t work, you’re using it wrong.
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It was the same thing with OOP, TDD, agile development, C, C++, Rust, ORMs..

Whenever something impacts a ton of people you will get some who gain a lot from it and some who don't, and they're generally unable to relate to the other side.

Maybe the thing works in some domain and not the other. Maybe the two groups are doing different things. Maybe the context around it is different. Maybe they have a different definition of "better".

I think it helps to keep an open mind and not grow attached to either position, but rather inquire, "well we did X with outcome Y, what did you do instead?"

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So, would you change your view if someone else runs this bench w/ a different harness and gets better results?
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