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Also customers have started sending 2 page long tickets copy pasted from GPT (keeping the text formatting, font etc) trying to worm their way around consumer law and using floral language that doesn't go anywhere. Responding in seconds after I respond to them with another 2 pages of fluff. Just a waste of my time.
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Just feed their response back into GPT...
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What is your company producing? Do you think it's worth being passionate and enthusiastic about? Or is it perhaps reasonable to just do the bare minimum to get a paycheck? People see that it's bullshit anyway and the job doesn't result in any actual positive impact in the world. So why care?
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It's a small family run company that turns over multi million on bespoke stone pieces. AI is rotting away at the core of the business from leadership to customer service. I was passionate before the rot, but I've got a new job starting in 5 weeks and I can't wait. Perhaps you are self projecting a little, these people got employed on good wages and have the skills the just don't use them anymore. I hate the future.
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Do you have any suspicion of why they are not putting in the effort then? Do you think they think their output is better this way? Or maybe actually they don't really give a damn deep down?
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