People in my work and personal life experience do not understand the concept of labels in a Google inbox and misname them folders 100% of the time. Google allows you to drag-n-drop emails "into" labels like you would files in folders conflating the issue even more as the logic to automate this behaviour with a filter isn't leveraged. Even the layout of a default inbox is setup in a way that the average user has difficulty understanding what happens when an email drops off the "front page" of their inbox.

Tags are great but I still want my folders. Also doesn't help that the way google describes some things is unnecessarily complex or confusing. For example, removing an email from the inbox requires archiving it. In most other applications (WhatsApp, Signal, Outlook, etc) archiving usually results in the email being placed in a specific archive folder that isn't readily accessible through the UI. At least not to the same level that normal emails are.