upvote

points

by joshuamorton16 hours ago |
comments
upvoteby pseudosavant16 hours ago|
next
[-]
What about when that “support” is to brick your battery so your phone lasts hours because they know it is defective but don’t want to fix it?

Google’s hardware track record is a joke compared to Apple.

reply
upvoteby flipnotyk16 hours ago|
parent|
next
[-]
Not arguing with your point about Google, but isn't Apple very often accused of forced obsolescence through updates to their phones? Is there any truth to the accusations of "running slower and dying faster" after a new model releases?
reply
upvoteby patall5 hours ago|
parent|
prev|
[-]
Communication wise, the whole thing (4a in my case, but the others seemed similar) was a disaster. But they offered to fix it for free (via battery swap)
reply
upvoteby mrandish15 hours ago|
prev|
next
[-]
My understanding is that, depending on the phone vendor, such support may only apply to security updates after ~3 years and not feature updates.
reply
upvoteby o_m16 hours ago|
prev|
[-]
It's only been 2.5 years since they said that. I'm sure they will walk back on their word before it has been 7 years.
reply
upvoteby morsch16 hours ago|
parent|
next
[-]
The increased update timelines by Google, Samsung and others roughly coincided with EU legislation coming into effect that mandates 5 years of updates after end of sales. We'll see.

https://www.heise.de/en/news/From-June-20-EU-gives-smartphon...

reply
upvoteby danudey16 hours ago|
parent|
[-]
Correction: if the manufacturer chooses to provide updates, and they don't have to, they must continue to make those updates available for five years after end of sales.

In other words, manufacturers aren't required to publish updates at all, but if they do provide updates they have to make them available to users for five years after they stop sales. This only stops the case where a manufacturer ships a device and publishes updates for the device, but then takes those updates offline after they stop selling the device (but before 5 years is up).

https://www.theandroidportal.com/motorola-android-update-loo...

reply
upvoteby morsch7 hours ago|
parent|
[-]
Interesting. If Motorola gets away with that, loopholes can be closed.
reply
upvoteby jsnell16 hours ago|
parent|
prev|
next
[-]
Do you have any part examples of them committing to a specific support timeline on a product and reneging on it? I can't think of one.
reply
upvoteby danudey16 hours ago|
parent|
[-]
Google promised their Nexus phones would get new versions of Android for X years then, after selling a bunch of them, just changed their mind.

I'm having a hard time googling it since every result that comes up is about Google cancelling Nexus phones entirely way back when, but I remember a lot of Nexus users were kind of PO'ed about it.

reply
upvoteby joshuamorton16 hours ago|
parent|
prev|
[-]
I mean I guess anything is possible, but the Pixel 6 and 7 also are receiving 5+ years of updates, and those sure seem real so far.
reply
upvoteby ewoodrich12 hours ago|
parent|
[-]
My 9 year old Pixelbook is still supported and will continue to get updates for one more year! I did not expect that went I originally bought it.
reply