I had the same problem with my Skoda, but it was fixed under warranty, albeit it took 7 months for them to do it, although they've acknowledged it from day one.

I use Apple CarPlay and one thing that consistently worked was starting the navigation on the phone before it connected to the car.

Otherwise, the fix is relatively simple and cheap: the ECU has to be replaced, it doesn't cost too much, but it's pretty labour intensive.