> the more successful the company is, the more prone it is to flights of executive whimsy
replyApple's Liquid Glass comes to mind.
The design exec responsible suddenly left Apple for Meta, a company rather less esteemed for design, and Apple still hasn't acknowledged this failure or backtracked.
Admit wrong, from Apple? Was there acknowledgement of say butterfly keyboards? Seems on brand to quietly walk back an unpopular decision.
replyTook them years to move on from their terrible keyboard design without a proper acknowledgement
replyUnlikely they’ll be walking back the UX and UI changes specifically for their push into spatial and convergent computing.
replyApple has strategically retreated a few times but it always puts on a show of doing it in a “forward” direction. Look for much of the annoyances of Liquid Glass to quietly be lost.
replyI saw this up close once.
replyMy job involves service contracts for the cloud. We get to know workloads and optimize them and learn how to troubleshoot them to reduce mitigation time.
I had a big customer go from "must have, non-negotiable" for my team to a non-renewal in weeks when a new CTO came in. Within a month, they had an outage we could have mitigated quickly and had our yearly contract pay for itself.