Maybe I'm getting old but here[1] is a HN comment from 17 years ago complaining about Google banning accounts "by mistake" and having no recourse but to post on HN and hope Matt Cutts sees it and helps, and saying "there are literally 1000s of such stories for many years all over the blogoshphere and forums" which is something I remember from HN of years ago.
You're joking, right?
Oh...my. Just starting out in the industry, are we? Those of us who have been here for a while know reality is very different than newbie hopes and dreams. Once you've been burned for the n+1 time, that optimism will fade.
This is Google we're talking about. This absolutely happened many times in the past and will happen again.
If it were something out of Railways hands, I think they would say something like "We have not yet identified the reason for the suspension, and are awaiting a response from Google".
Generally it takes 30 days past due and complete no contact for anyone before suspension.
> Google Cloud placed Railway’s production account into a suspended status incorrectly, as part of an automated action. This action extended to many accounts within Google Cloud. As this was a platform-wide action, there was no proactive outreach to individual customers prior to the restriction.
This might be 100% of what google told them.