Problem is in management, management usually comes up non-sense metric when they themselves lack of good metric.
replyFor example, everyone talks about strategy, but when you ask them what's our strategy answer is usually something like:
* let's figure out together
* industry changing is so fast, we should revisit plans every quarter
...
Because the higher up you go in management, the more "strategy" is a Plato's Cave like interpretation of what better/bigger/whatever competitors are doing.
replyHa. Exactly at my current contract job.
reply"Welcome to the new contractor who will be the artitect our new infrastructure. What is your dream IT setup?"
"Yeah, we can't afford that. Lets revisit once you wrangle those 2003 Dell R620's running Windows 2008 with no patching."
And that is why after eight months i'm terminating my contract on Friday and swimming back to shore.