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Enterprise software is full of this kind of stuff. Half our customers are on year old UI's because they don't want to re-up contracts yet.

That is, features are contractual and when you've only got 50 customers but they're all paying high 6 figures does anyone really care about feature flag complexity?

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It is like over-engineered if you have that as feature flag instead of just in the customer configuration...

"The customer would like the main page blue and another one the red". Would it be feature flag for you?

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There's an argument to be made for being able to turn on a feature for a certain segment

Not just an argument, it's the entire point of feature flags for ui experiments which is an essential practice. Dynamic adjustment of the cohorts (or even just an immediate kill switch if it's a disaster) is required.

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