What Anthropic has done exceedingly well is work their way into corporations.
I have personally seen massive uptake over the last 6 months of regular people in corporations using Claude cowork. They are all genuinely amazed by what it can do for them.
OpenAI wants to be more of a Google. It’s increasingly seeming like consumer may not be as good of a play here
OpenAI has openings right now for "AI Deployment Engineer"-style positions, which is a role where they embed that employee in one or more customer's businesses. E.g.:
https://openai.com/careers/ai-deployment-engineer-startups-s...
I think this is the right way to go about it. Getting AI integrated well is more of a consulting package than it is a technology/code thing. Just handing a business a model+API will not result in high-quality or long-term relationships. This AI transformation is the most invasive possible thing I can imagine for a business. You really need a human on site to help the other humans across the treacherous organizational and psychological bridges.
We are also concerned that it may not be possible to bind OpenAI using contract terms and/or the US legal system.
When Anthropic had the dispute with the Department of War over very meek conditions (a truly moral AI company would not be engaged in war crimes in the first place), it was a test for Altman, all he had to do was to take the same position. But because he's a psychopath he failed that very basic test.