Maybe. But the fact that they're still in business shows that different people value different things. Be it rating schemes, payment alternatives, choosing their music, choosing their cars, one click hailing and so on. The people have spoken, the social contract has changed.
replythat's just goalpost shifting
replyThe argument was "governments restricted taxi availability so Uber won" and now you've mott-and-bailied yourself down to "people want to pick music they listen to on the ride"