Who's got better marketing? Is it even a product that customers care about rock solid and performant? Which ones cheaper and has the least friction to getting started? Which one's CEO golfs with your company's CEO?
replyTime and time again, the market proves worse is better, from the format wars of the 80's and 90's, to Microsoft Windows still being dominant (and oh yeah, Teams). Sometimes quality does win, but if being built in 3 days means they can make a profit charging 1/100th the price of Z, I wouldn't count the cheap ones out of the game just because Z is better.
My comment was more "all things being equal."
replyThough the market so far has had a lower limit on "worse". We're finding out how low we can go before consumers start valuing quality again.