Even then, it depends. If I've already switched away from said product or service, I'm not coming back regardless of what they say.
At least, more room than if not.
I'm not referring to evil lockin, simply... a very nice degree of customization, and no way to port that to a similar service.
Early Sept 2015 JetBrains announced their initial subscription plan to SIGNIFICANT public pushback. Within two weeks they announced new terms (essentially their current hybrid subscription plan).
Do you think any form of response is garnered to such proposals? No, naturally not. Hardware is wrought with pitfalls, production issues such as setting up, moving production... as you mention, being one of them.
Everything may be as molasses with hardware, but... it can be exceptionally profitable. Ah well. Rant over.