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About the same ~40 FTE team. We're doing the same thing. Smattering of internal tools, but no net gain in external revenue. Who knows which of those tools will have any value or ppl are just doing it because it's cool now to make fancy dashboards.

OK. I guess that's good, too.

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Yeah this seems to be a pretty widespread story, from what I've heard as well. The thing about those janky dashboards and spreadsheets though is that somebody understood them and built them with intent to solve a particular problem. Despite the rickety appearance, they're trustworthy tools. A polished single page app might look nicer but it's harder to debug than an excel sheet, and much less transparent in its internal workings--especially if nobody actually wrote it...
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More importantly, it's questionable how much extra revenue improving a design of internal tool brings.
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