No, this is a phone service. They charge $0.25 per minute on the phone on a call that would otherwise not connect.
replyCan you call a receptionist at 10pm and book an appointment? Or ask for directions? What if it's 10am and she's already on the line with someone else and you just want to ask if there's parking?
Please tell me what 0.25c x 60 is.
replyYes, they're called after hours answering services and they're exponentially better because I get to talk to a human.
If my doctors office replaced a receptionist with this I would switch and leave bad reviews across every platform possible.
Ive already switched doctors once because they used an LLM transcription service during my appoitment that influenced the doctors recommendations for care. Sorry technology does not belong everywhere.
AI produces low quality work and will turn your business to shit.
Are you, perhaps, missing that $0.25/minute is only minutes on call? An agent not answering the phone for an hour is $0 (not $15).. for after-hours calls (rare) this is a meagre rate, compared to pay-per-hour (no matter the call volume) answering services.
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