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You start with 'no', but rather than disagree, you've effectively restated my comment.

I wasn't looking to anger you, just to provide a different lens in which to view the situation.

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This is when you say "We support Ubuntu", and honestly that's fine.
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Indeed. You make anything past that the customer's problem. I have a few Ubuntu apps that needed a bit of jiggery-pokery to make them run on not-Ubuntu.
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