Reminiscent of when coding agents fail to fix a bug and keep digging themselves deeper into a hole.
> I understand the problem now, I just need to...
> I was wrong before but the issue is now clear, let me...
> I have complete clarity now! I'm going to...
I've also had a customer support chat bot give me completely wrong information. I could guess what was actually true and knew that there'd very likely be a workaround - involving actual people - to do what I need to do (which turned out correct), but it pissed me off anyway.