Empty does not equate to unused. This was their old account that they definitely used.
This is a lot more believable (esp since he said it) than a conspiracy that PB deleted all photos and built this whole system just to steal $5 a pop -- especially considering how few people must be trying to get back into their 2-decade-old PB accounts in 2026. Hardly seems worth the effort for a scam.
And almost everyone born after 1980 created their first online accounts while they were a minor, including I'm assuming 70% of Photobucket users.