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I don't think they will care about 1 customer. If it sells well right now, it means its doing the right thing from its pov and it also means that while it might feel wrong to you, that is what the market wants.

Lets say the sales do start dropping once you avoid it. At some point it will make sense to change it because most people likely want the change.

But from their pov, nothing is really different right? They are always catering to the most common demand in the market. How will this affect them or teach them a lesson?

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