No, they are complaining that a basic functionality is not working and hinting at not having the right architecture to deliver correct results in more complex scenarios.
but this is clearly not meant to be onshape, its for kids who want to 3d print something.
the 'hole' mode does not seem to subtract like I would expect.
I think that's a lot better. "Please explain your wrongness" really had me scratching my head. Hopefully they can make improvements to the 3D architecture or find someone who can help.