Not coincidentally, this results in massive overspend until someone notices and has to painstakingly go round checking what all your instances are for. And AWS is very profitable (well, margin rather than accounting profit).
Now, look at the billing model of AI, especially once flat rate goes away. People can spend millions on tokens without ever having to ask a manager! Obviously this is going to rake in money hand over fist, because it will be years before anyone catches up to ask "are we actually getting value for money here?" rather than "quick spend more tokens".
This point is underappreciated as it appears in many forms and can really help reconcile things that seems obviously wasteful (they may actually be wasteful, but sometimes financial structure makes this hard to determine in an honest capacity).
Capital costs and operational costs are a similar dichotomy. When I was in graduate school, the university was breaking ground on new buildings at the same time that staff layoffs were underway. On its face this seems grossly unreasonable, but staff salaries were paid from one funding bucket and capital improvements (new buildings) were funded by a completely independent state-level allocation process and those buildings that were breaking ground had essentially been locked in 5 to 10 years prior.
the bank would go through cycles of "we need to reduce our headcount and outsource everything" and then 4 years later "we need to reduce spend on contractors and retain more knowledge and expertise in house". he'd survived multiple waves of it, switching back and forth between being an employee or a contractor through some external agency, as management trends changed, while essentially doing the same job.
I work in civil service but in a very specific job that needs certain degrees by law.
I've heard they were going to outsource my job (because civil servant are expensive) and registered a company that delivers the requested services. I entered a public procurement and upped my price a little because I knew there aren't many people with the right certifications. I won the public procurement and went from a civil servant to a self employed expert with a company car and all the perks.
Near the end of my contract they thought about hiring their own expert again because... money.
I applied for the job and went through an external hiring process and got selected. Because legislation changed my job went from middle management to a senior management position with extra benefits. Had to drop the car though...
A few months ago my colleagues were doing prekilinary budget talks and considered on finding an external company to do my job and getting me another position. I had to point out the cycle they fell into and somehow they forgot about it.
OP is simply describing what is common throughout government in the UK. This is known as the Revolving Door.
Private Eye magazine wrote a special report on it some years back as, frankly, it is scandalous https://www.private-eye.co.uk/pictures/special_reports/revol... [PDF]
In contrast, the issue with civil servants being let go and re-hired as contractors is a simple issue of inefficiency. The same person doing the same job has the same incentives, they're not being corrupted. However, our public resources are being spent inefficiently to hire the same person to do the same job for more money, with an added bonus of spending resources on the acquisition process itself.
Good luck reconciling these two conflicting points.
The uncertainty never goes away. You can pay someone else to suffer it, but it will always cost more than dealing with it yourself.
And that can be ok. Just don't fool yourself into thinking you're getting a bargain.
This is true, but it's not the whole of it. In some cases the manager goes to a cabin in the woods to drunkenly shoot at moose with the head of the contracting company.
It's a saying that "the purpose of a system is what it does". I think it's a pretty dumb saying. But it is often worth talking a look at a system and see if the "mistakes" it makes (such as wasting money on contacting companies) aren't in fact desired by some people in the system.
This process goes both ways. The people in the system align to the process. So maybe the "mistake" wasn't desired to begin with, but once it's there someone things: if that's the way they want it let's change our ways to fit. That's why these things seem to dumb from the outside.
I noticed this early, and spent the first half of my career leaning into it. If you negotiate every gig as a contract, you get to double (or more) your salary. And the only thing you're trading away is job security which, if you pay attention, you'll notice doesn't actually exist for your salaried counterparts either.
To nitpick, you also have to pay for your own health insurance. So subtract $200/month from that extra $15,000/month for the sort of catastrophic coverage plan that a 27 year old needs.
https://expatsoftware.com/articles/guy-on-the-beach-with-a-l...
Payroll is an ongoing commitment. Consultancy is a temporary service. Moving people from payroll to consultancy means they can reduce overhead in financial projections. Even though consultancy costs more, and employs the same people, it makes sense to do if it means you can convince shareholders and analysts that Opex will shrink in the future, and therefore profitability increase, and therefore the share price increases.
This is one of the many situations where counting beans creates idiocies, because GAAP has no concept of context, and management can play games to make the numbers look good while destroying real value.
That's Level 1 of the problem.
Level 2 is conscious fraud, either of investors or by investors. There are always startups that look suspiciously like their only purpose is to extract money from investors based on future promises that are... unlikely.
You can spot them because the promises keep being delayed, and/or they pivot to some other activity, but keep pretending to be a serious viable business with Exciting Plans™.
Level 3 is the one described by OP, where startups are cynically used by an incubator to extract fees and other income. This can overlap with genuine investment. It can be a triple win. No IPO? A nice cut of investor money. Unicorn IPO? A nice cut of a different kind of investor money. Successful business? A nice cut of the income stream.
Level 4 is straightforward investment fraud by banks and brokers. There are many, many variations on this, from "questionable relationship practices" to risk washing, to outright pump 'n dump, and even the occasional classic Ponzi.
The bottom line is that capitalism is inherently corrupt. There is no free market of rational actors inventing wealth and value for a glorious shared future.
There's an infestation of opportunists, fraudsters, and hucksters at all levels, and governments regularly have to step in to hide the mess and glue the pieces back together - sometimes because the people involved own parts of the government too, and it's better to make millions of working people poor than to go to jail.
People are inherently corrupt. That's just life. The Soviet Union was corrupt as hell.
If you want to put down capitalism, feel free, but don't blame it for something that isn't unique to it.
Isn't that just fraud?
That system however is no law of nature. It's just broken nonsense no one bothers to fix because we haven't yet run out of money.
But then they have to hire good managers and for that you need to be a good manager yourself.
The usual excuse for that is that labor is classified as OPEX, while hiring consulting companies can be classified as CAPEX, and the stock market likes when companies lower their labor costs to "invest" more.
Early on I used to try to explain that things don't work as advertised. There are a lot of advantages but you need a human reviewing and directing.
These days I don't even bother. Call it being desensitized to the bullshit, but I'm waiting for some fancy AI agent to take out stuff in a way that no one can do anything. Past that I don't see a way for C suite to wake up.
Didn't you mean to temporarily realign? I mean give it 2 years and another manager to show up, ready to get their bonus for the next attempt at it.
That's our reality and how we've structured our markets
You look at your monthly outgoings and think about how long you have to look before your cash runs out.
I stuck it out too long several times. The most recent one left me unemployed for quite a long time and I was lucky to be in a position for it not to matter.
Now I'm in a job that's a step down - in a sense it's humiliating. On the other hand it more than pays the bills, it's low stress, I've lost 13 kg and I don't wake up in the middle of the night and instantly start thinking of the terrible things that happened in the week so that I can't sleep again.
Now I spend my spare time working in the garden instead of desperately trying to build the new feature on time. I'm digging a driveway. Perhaps this won't last but I realise how much I was killing myself by trying to stay in something bad.
Places are bad essentially because of bad people - it only takes a couple of idiots and it's impossible to fully judge that from an interview. You always get bad vibes from someone or other but you're trying to convince yourself it's ok because you need a job.
Mostly for money, of course. And all the attendant improvements that can bring to one's life. Some people need it more than others, e.g. a H1B worker who is attempting to pull a whole family out of poverty.
I bet many go in thinking they will do it temporarily, until they pay their college debt, to give one example. But money is very addictive.
Life gets in the way, you don't have the energy to apply, you're afraid of rejection, you are afraid you might end up in a worse environment, you justify it to yourself in any number of ways.
Inertia, herd mentality and self-deception are much more powerful IRL than most people online seem to think (or at least write).
Really small “lifestyle” companies might be fairly immune, but it doesn’t take much for them to fail, there’s a different risk profile.
Like wich? In my experience all workplaces have something that's gonna be wrong with them, and you just need to compromise if what's wrong with THAT ONE is acceptable to you.
Like for example honest and decent places to work at tend to also come with lower pay, or pigeon-holing career-limiting type of work, discriminatory gatekeeping, or other such compromises. There's no free lunch where you can have your cake and eat it too, unless you're very lucky.
I still have new „business„ guys joining org who try to make „cloud migration”.
We are cloud as a SaaS, we are running on VPS with virtual networks. But they come in and think „to be professional” we should be in „real cloud” like Azure or AWS.
So, can Genai san do his job?
Also, "jenai" (which sounds like an uncapitalized "genai") means "not."
If not, will become Genai Sans job.
https://www.youtube.com/watch?v=wKDdLWAdcbM
"Bernard, I have served eleven governments in the past thirty years. If I had believed in all their policies, I would have been passionately committed to keeping out of the Common Market, and passionately committed to going into it. I would have been utterly convinced of the rightness of nationalising steel. And of denationalising it and renationalising it. On capital punishment, I'd have been a fervent retentionist and an ardent abolitionist. I would've been a Keynesian and a Friedmanite, a grammar school preserver and destroyer, a nationalisation freak and a privatisation maniac; but above all, I would have been a stark, staring, raving schizophrenic."
And they wonder why they're pissing out money like a drunk in a bus stop.
I love watching them cringe when they see my new daily rate.
Bit that doesn't really work in knowledge systems. Even with the best documentation people will build up knowledge that no one has, and their departure is costly.
Equally at the end of their contract a lot of time will need to be spend on a handover which slows down others even more.
So what happened? The contractor went via another middle man, which checked the correct boxes on the form, and everybody was happy.
I think that's the part management teams are missing. They assume that employees are just human resources and they can replace a senior engineer with a 100% equivalent one when needed.
I knew multiple people there who made more in signing bonus, pay during training, and severance than they made for work actually performed.
The CEO is convinced that this is the path to "top tech talent."
If we called it by the literal term, decimation, you would get a good sense of the effect. "I have a new policy, I'm going to decimate my own company"
I don't know that I interacted with anybody senior enough to avoid this process in the time I worked there.
> They assume that employees are just human resources and they can replace a senior engineer with a 100% equivalent one when needed.
Banks had a very low risk appetite and so had to let these people go. What was going on in a lot of places was that vital staff who had to be dumped were intermediated by outsourcing providers. These companies either then paid the staff a very high salary and sold them in as temp labour, or took on the risk themselves and hired them as contractors for the same purpose.
This all made sense, but for a lot of contractors at the time, it felt like the apocalypse. The net effect was that HMRC exchanged flexibility in the labour market for immediate tax take. This may not have been a sensible decision.
When I worked (well, was a contractor at) a very large company, they'd kicked out all their small contracting providers only to get the same people back via a single big one. I was told this was part of a vendor consolidation move, because maintaining their existing direct relationship with literally hundreds of thousands of vendors had a huge cost in itself.
I doubt they were dumb enough to think there was no markup, but going direct isn't free either. There ain't no such thing as a free lunch.
Now, was it a net good move? That's both above my pay grade and not my expertise. But from the fact it took me a month of billed time to buy a license of that same company's own product[1], I wouldn't have called it an efficient bureaucracy.
[1] all purchases of own-company product had to be done through the 99% internal billing discount program.
Understanding a bit of accounting / corporate finance opened my eyes to many things.
>the finance department tells some director...
Don't shoot the messenger. The finance department is implementing the board's policy.
Basically big4 and accounting firms fucked worldwide organizations.
I dont think they're baffled, they just trying to show they're attempting to keep costs under control.
The people involved weren’t stupid. They were trying to achieve one outcome and got a different one because the rest of the organisation adapted to the incentives in front of them.
That's 'normal' in Canada and France.
Management just really needs to make the next earnings look like what it should look. Next quarter is next quarter's problem.
At one point they were convinced that the operations team was horrible inefficient and outsourcing would be cheaper (they'd already pulled operations back from IBM, because IBM is expensive and incompetent). Luckily someone decides to get some other consultants involved and actually measure the inefficiencies, before taking action, so the savings made from outsourcing the team (again) would be more clear. They didn't expect to be told that they had one of the speediest, leanest and most efficient operations teams in the country.
Same company handed out 20% raises one year and the next we were apparently almost broke. Then no on wanted to work there, because there were no prospects of a raise in the future, so they started hiring new people at MUCH higher starting salaries. They'd start people out on the salary levels you'd expect to reach after 5-8 years, so they would avoid having to budget in raises.
At some point companies just get top heavy with incompetent business types, who doesn't tend to stick around, at least not in the same role for to long. They forget the past and start their playbook, which always happens to be the reverse of what happened two years ago.
If there isn't enough guaranteed recurring work, it might not make sense to have a full time position, particularly in a country where its difficult to lay people off & if employees have additional overhead (pensions, employer funded heathcare or insurance, etc) vs contractors.
But, if there's funding allocated for some key project that's framed as a 6-12 month project, there might be a good business case to hire a contractor. Maybe the funding comes out of the project bucket, not the core funding for legacy product X bucket.
If the contractor is someone who was recently let go & has a good reputation within the company as someone who gets stuff done and is easy to work with, it's probably a no-brainer to re-engage them as a contractor vs rolling the dice on an unknown quantity.
Whoever is managing the budget of their old team gets a win as they were able to reduce headcount to fit in their budget
Whoever is managing the new project gets a win as they find a great contractor for their key project
The former employee returning as a contractor probably gets a win, as they get paid at a better daily rate while the project is rolling, provided they're able to line up more projects or land a new permie job once the project is completed.
If there's an outsourcer involved, they win by taking a cut. The former employee might also win by having the outsourcer involved if the company has some baroque process for engaging contractors with many compliance hoops to jump through -- in extreme cases (think banks, or public companies that need to demonstrate they don't do business with suppliers engaged in slavery, or so on) it could save the worker months of paperwork and tens of thousands in legal expenses to set up their own one-person agency and go through the compliance process to be able to work for their former employer, so they might not be able to win the contract work without piggybacking on an outsourcer who already has the contracts & compliance stuff sorted out.
Benefits are the obvious one but there were also Corporate Costs which were calculated based on headcount - Exec salary, office space rental, laptop costs, etc all were line-items based on department headcount.
The ratio ended up being 1/3 employee and 2/3 contractors so plenty of desk-sharing, "war rooms", etc.
this is just a guess by the way but it seems like a plausible one, as I've seen it happen in Fortune 500 a lot, where the same guy comes back through a different vendor 2 years later if he was really good and they needed him to come back....
[0] https://law.justia.com/cases/federal/appellate-courts/F3/120...
Contractor fees come out because of a different pot of money, so perverse incentives abound.
Someone called this form of privatization accounting "playing at shops". It is slowly coming to an end as they are re-nationalized.
Now, the people being hired by the contractors are often former enlisted maintainers, but it won't be the ones doing the job previously because of a switchover like this. Those crews will have PCS'd.
It is common to have people separating and coming back immediately as contractors into basically the same job, but that’s usually because there is already a contracted workforce in place and they made connections while serving.
I don't think this changes how I feel about it.
At my last performance review, at my last job (this is going back more than a decade now) one of my agreed KPIs was to take the lead on a 3-6 month project, making all the required technical decisions etc. and successfully delivering it on time and on budget.
I never got the opportunity, and quit that job six months later to start my own business, but still did contract work for them.
Got a social call a year later from my old boss (who also left, before I did) and got to tell them “so I hit my KPI, you’ll never believe what I had to do to make it happen…” :D
This is not necessarily the case. The large part of the benefits are to be paid in the future, and this makes it possible for the government to spend much more than makes sense on whatever the project is that the employee is assigned to. You can get into situations where the employee doesn't pass a cost-benefit test.
The contractor is less cost-effective; you get less work per dollar spent. But because you have to pay for the contractor at the same time they do the work, you aren't subject to this effect of being trapped by an illusion of cheapness.
This is especially useful when projects are wound down. Let's say you've contracted to an org for support or management on a project that you want to kill, you've already obligated some amount of funds, and you don't really want to make that organization angry by ripping millions away from them (the pool of contractors is not large). What to do? Well, you could take Joe and give him a raise by suggesting he work for the contractor instead of you directly. Money's already spent, anyways. So you save your own money that you can use for your pet projects or whatever, Joe gets a raise, the contractor doesn't get a termination that pisses everyone off. Everyone happy, right? Smh.