> they have to balance new features with improving the software itself.

What new features?

> And Anthropic has to balance investing resources into Claude Code vs on infra or other things.

It seems they are doing neither? Their vibe-coders boast everywhere that they no longer even work, but just endlessly prompt Claude Code in a loop. Perhaps that's why there's no polish? Perhaps that's why their spring post about Claude Code issues reads like "these are all issues that would take a junior programmer a day to test and fix before they ever reached production"? https://www.anthropic.com/engineering/april-23-postmortem