What would an american provider have done? Changed their pricing model for you?
At least they can say "we sympathize but it's not a priority" or "it's a medium priority but we don't have a concrete timeline" or at least recommend best practices/workarounds
You can be metered or fixed price. Mixing the two in the most inuintive way possible is a true innovation. /s
Other cloud based provider have the option to pay for your usage to the cent. I guess that innovation didn't reach the EU. /s
Most likely they are unwilling to let customers pay later without any guarantee that they're good faith and solvent. Maybe it is a cultural thing? It's only my personal opinion but it never struck me as unreasonable.
"Our system will automatically send multiple warning emails if your account balance drops beyond a certain point" from https://bunny.net/faq
I don't know what that "certain point" is, though.
> There is no option to pay only what you've used, but the minimum necessary is a 10er.
Yeah, annoying but also understandable because of payment processing fees.
> But then you can't even spin down your usage by dropping everything because merely having the account you pay the monthly subscription of 1+vat.
That's incorrect, if you have zones, then you get billed €1/mo, if you don't have anything, then you aren't billed anything... this is my billing history:
Monthly usage for May, 2026: $1
Monthly usage for February, 2026: $1
Monthly usage for July, 2024: $1
Monthly usage for June, 2024: $1
Monthly usage for July, 2022: $1
You are correct on the billing front. I checked the dashboard and I misremembered the day I switched off my resources. June was a slow moving month and I though it happened last month!
I'll retract my claim in the previous comment if I still can edit.
I don't know, this was not the first time I got surprised by their system.
Before that I preloaded my account for a couple of credits (+vat). Then they switched to monthly invoicing (+vat for my existing credit). Basically I got double VATed (?) for the single initial payment. Paid for 12 months upfront only to have to recharge more quickly. Why should it be my problem that they have problems understanding billing and building billing systems?
In the past when I signed up it was advertised as usage based billing with the fixed monthly fee somewhere in the fine print? But there is also some usage minimum because at some point I started getting credits used. But not in the first few months where my traffic was under some threshold.
It doesn't help that they constantly move things around in their website with no clear thought. Like how I was corrected in another comment thread with information that isn't on the expected pages like pricing or terms of service.
Maybe they just lack understanding of user experience. Or I'm just a dumb user. I accept either theory.
edit: honestly I don't know if I was double VAT situation or just became a non VAT except company, and ain't gonna dig that up, but if it's the later they should have swallowed the cost for existing credit because changing expected outcomes mid way is no bueno.
Similar US vendors = you're lucky to even get someone to talk to or is too far from the chain to actually know so you get a "generic" answer.
At the time I was paying $12/month IIRC.