Obviously wrong on all counts: the company cares. Just like isn't not up to the consumer since the provider can restrict said consumer's access, report those actions to the authorities etc.
Lastly, don't like it? Get off the provider?
replyThey ignore the TOS on my website that says no training freely with their scraper so …
replyYou forgot to connect your petty grievance to the point of the conversation re. the state of accounts
replyThe company is completely free to void the contract and stop selling their services to anyone they don’t want to?
replyHow is that relevant to anything I've said?
replySince what you said applies to the company as well. If they don’t like customers breaking their possibly (or certainly at least in some jurisdictions) largely legally unenforceable ToC conditions they are entirely free to stop doing business with them.
replyMorally equating both sides seems distasteful since the relationship is mostly dominated by the companies. In a free competitive market it would be different but since were are talking about oligopolies/monopolies it obvious doesn’t work that way since there is only an illusion of choice.