The crazy high prices and general unhealthiness aside, my main beef (if you'll pardon the pun) with fast food places is that more and more of them are taking orders via AI and/or requiring you to download and install their app to place an order.
Granted, I don't eat at either because better value fried chicken than both is not terribly difficult to find.
The only way I can stomach buying fast food is through deals on their apps, which I find very anti-consumer and predatory.
It's also super annoying when you just want a quick and cheap meal but you need to spend an inordinate amount of time on their app to figure out how not to get taken advantage of by their pricing.
I don't know how fast food is still in business. Around ~$36 before tip and tax to feed my family of 3 Thai food & the local Teriyaki place or maybe ~$45 for Chinese, and I'm in a HCoL area. Fast food ends up even more than that.
Agree on the apps, I hate them and they are not only predatory but buggy pieces of junk.
I'll say though that the customer experience at Chick-fil-a is top notch, and they really have drive through down to a science. Buying the food their has always been a pleasant experience.