Or the alternative that I occasionally encounter with non-grocery items - giant heavy item and small delicate item placed together in same box that is far too large for the both of them. A token piece of packing paper or lone plastic bladder tossed in, free to move about. The entire contents bouncing around.
replyAnother amusing one was when they packed a somewhat delicate pantry food item in a paper envelope. It arrived thoroughly crushed, exactly as one would expect.
Yes. I recently tried ordering a standard cardboard tube box of oats from Amazon, and it arrived crushed and leaking in its presumably nonsterile paper envelope. They gave me a refund and told me to throw it out.
replyI think this would have been much less likely to happen without the envelope, since whoever packed the truck would intuitively pack the tube vertically.
Optimizing for dollar cost. Human time costs more than the extra packaging.
replyResults would doubtless be different if they were optimizing for minimal environmental impact or produced waste.