For years almost all the engineering effort at all the tech companies went into engineering things which grab as much human attention as possible. Almost any use of engineering time, or AI or whatever would be better than that.

Sometimes latency matters more than throughput. A simple change can and should go in quickly if the manager wants to see it. Except sometimes it can't because the team is strangled with red tape.

How is it warping the perception?

> You think technology was the bottleneck?

Well, evidently.