In trying to find the exact figure earlier, I did see a paper where they classified people as one-, two-, or three-stop shoppers. Seems to be common, seeing as a lot of stores here are actually adjacent. You don't see that much in NL where I'm from. Anyway, I didn't end up finding back this figure and I don't know to which market this was supposed to apply; maybe in places like France the hypermarkets have everything without being expensive and it applies more to that? All results I found were about how amazing this company's loyalty cards are and you (the supermarket) should totally introduce them for better retention