I have it, I live in a very rural place.

I've had to reset the router 3 or 4 times in two years. I don't suffer outages even in thunderstorms.

It may be slow compared to fiber or something, but it's the fastest steam game downloads I've ever had personally (no big city life).

But reliability has been almost 100%

I wonder if that was at the beginning. They've been quietly launching so many satellites over time.

Unreliable usually means not a clear signal? May have needed to adjust the install.

He probably had it pointed at trees. It was super reliable for me when I worked from a rural location in Maine for a couple of months.