I once had work MDM on a Mac just... disappear one day. They definitely didn't intentionally remove it, nor did I do anything to remove it, but one day it just wasn't there. Maybe accidentally removed from the MDM management console for some reason?

Either way, everything still worked exactly as before, just now my Mac wasn't reporting back to the company at all. This went on for over a year until eventually I left the business, handed my laptop in physically and went on my way. I assume they noticed at that point, but before then they apparently had no idea.

I probably should have told someone, but since I hadn't done anything I didn't feel bad about it, and it was a lot easier to get stuff done without the corp stuff breaking everything

I don't think I'm smarter than everyone else, but instead attribute this to organisational dysfunction. The problem (that went on for weeks) of the default MDM deployed software making some computers unusable was one everyone who got afflicted by it just found workarounds for, and in particular, our incentives were to get our jobs done, not to make sure we continued to allow the MDM deployed stuff to do whatever it wanted that was actively harmful to the company's best interests.

Considering the MDM was not implemented properly (particularly in an environment where one hires cybersecurity professionals, who are more likely than most to be able to figure out workarounds to it), it would actually be much more prudent to hire trustworthy staff who can be trusted not to steal company assets, trade secrets, and so on versus thinking you can conduct a zoom call on said company asset and then fire off a command via the MDM to wipe the laptop when the call is over.

I actually think the director was pretty smart, since he managed to avoid having an extended conversation about the lack of working MDM and ability to follow the procedure in front of the other person on the zoom call. Sometimes it's very important to be able to read between the lines of what someone is telling you.

Relying on remote wipes to secure company data is not a particularly strong plan, either (as this Apple saga should make clear); a determined person would simply be either constantly exfiltrating data, disconnect a machine from the network before it can be wiped, or other various plans (and do so without detection). I should know, since my job duties there were to advise customers on how to move towards a zero trust environment.

Sounds like the boss's response was not to insist the proper procedure be followed, but to assert that the technology had to work as intended, and as soon as he figured out the issue on _his side_ the standard operating procedure could be followed.